A Travel Assistance Program
How You Benefit
You can’t predict a medical crisis when you are traveling. But you can help control the outcome. When emergencies happen help is now only a phone call away with our Worldwide Assistance membership.
Worldwide Assistance Services, Inc. (WA) is a 24 hour toll-free emergency service that can help you access emergency assistance when traveling 100 or more miles away from home*. With Over 400,000 multilingual service professionals ready to assist you in over 200 countries and territories worldwide we are there when you need us.
Worldwide Assistance provides the following Emergency and Pre-trip services:
Emergency Medical Assistance
- Medical Search
- Medical Monitoring
- Medical Evacuation/Return Home
- Traveling Companion Assistance
- Dependent Children Assistance
- Visit by a Family Member or Friend
- Return of Mortal Remains
- Replacement of Medication and Eyeglasses
Emergency Personal Services
- Sending and Receiving Emergency Messages
- Emergency Travel Arrangements
- Emergency Cash
- Locating Lost or Stolen Items
- Legal Assistance/Bail
- Interpretation/Translation
Pre-Trip Information
- Visa, Passport, Inoculation and Immunization Requirements
- Cultural Information
- Temperature and Weather Conditions
- Embassy and Consulate Referrals
- Foreign Exchange Rates
- Travel Advisories
Who Is Responsible for Payment?
The member is financially responsible for any actual expenses associated with any service, such as transportation costs and medical expenses, but not for any arrangements that WA makes or WA’s case management fees. For example, the member must provide a credit card guarantee for a cash advance, but all expenses associated with arranging and handling such a request are WA’s responsibility (except any transfer or wire fees associated with this service).
WA will not charge for internal expenses such as telephone costs, medical monitoring fees, or time dedicated to working on your case.
How To Use Your Program
To receive assistance services call the toll free number listed in your membership kit and identify yourself as a participating member. The representative will then ask you for your program code that is listed in your membership kit.
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